![]() ![]() What can you do to reduce the amount of back and forth exchange of information? The easier you make it for your clients, the faster they’ll go through each process and provide the information you need to move forward. There are many components to onboarding/offboarding. This will not only make less work for your client, but it will make your life easier. Spend some time developing your client onboarding and offboarding systems. If you’re still not sure what virtual assistant services you can offer, we’ve put together a list of over 150 services that webpreneurs need help with. If you have a tight budget or don’t know a client well enough to give a suitable gift, sending a card is the perfect option! Many of my clients throughout the years have remarked how good my notes made them feel. I simply select a card design that matches the client’s branding or personality and write a few words of about how grateful I am to have worked with them. ![]() Gift don’t need to be extravagant or expensive to make an impact. Ending a client relationship with a gift or thank you note will help you leave on good terms, too. Starting out with gift or thank you note is a tangible way to show how much you care about your clients. In the age of e-mail and junk mail, your clients will be pleasantly surprised to find a letter or package in good ‘ole fashioned snail mail form Your clients will smile when they receive a small gift or thank you note. ![]() Here are a few simple tips to improve client experience: 1.
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December 2022
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